FBReader Premium for Android
On the Google Play store and Huawei App Gallery. Please note that Google Play purchase is only valid on devices with Google Services, and the same works for Huawei. Please read the Purchase Terms for details.
You do your purchase on Google Play (or Huawei AppGallery), and we have no additional information about the purchase. We cannot even check if the account purchased the Premium or not. The Play users can review their purchase history on the Google site.
There is no way to move a purchase to another account, sorry. However, you can share purchases from one account to another using Google Play Family Library.
We are sorry that you are not satisfied with the app. The answer depends on the marketplace you used for the purchase.
Google Play. You can refund via the Google Play site. Please read their support page. You can also send a request to support@fbreader.org. We do the refund for a purchase made up to 30 days before the request date. Please send us your purchase id (a string like GPA.123-456-78910). To find it, look at your purchase history. Our support is not 24/7, so please be patient.
Please note that if you make a refund, it can take some hours (or even days) until the money reaches your card/bank/etc. The time depends on your bank, not on Google or us.
AppGallery. We have bad news for you. We have no access to the list of purchases in Huawei AppGallery. And as far as we understand, their refund policy is very strong, and from a practical point of view, you cannot get your money back.